First Marblehead's (FMD's) policy is to respect and protect the privacy of our users. This policy statement tells you how we collect information from you and how we use it. FMD follows five core principles of privacy protection in the operation of its web site:

  • Notice/Awareness of FMD's information practices
  • Choice/Consent to provide information
  • Access/Participation to/in your own data
  • Integrity/Security of the data collected
  • Enforcement/Redress through self-regulation

1. NOTICE / AWARENESS

This policy statement sets forth FMD information practices concerning the type of data that is collected at FMD's web site. This policy is being placed at a link on the bottom of FMD's home page, a practice that is an industry standard location for web site privacy policies.

2. CHOICE / CONSENT

The following paragraphs describe the type of information FMD collects and the reasons why FMD collects the information. By providing the information requested by FMD's online forms and by continuing to use FMD's web site after having an opportunity to review FMD's privacy policy, you have consented to FMD's use of the information it collects as described at the point of collection or in this policy.

User Supplied Information

You may be asked to supply contact information in order to receive information or materials that you request from the firstmarblehead.com web site. We use contact information to send you the information you request when you submit the form. The information we collect in this manner is not used for any other purpose. If you are using the web site to apply for employment with FMD, then we will use the information you provide to evaluate your application. The information you provide with your application is not used for any other purpose.

FMD may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) FMD's rights or property or other users of the web site, or anyone else that could be harmed by such activities. FMD may disclose user information when we believe in good faith that the law requires the disclosure.

Your IP Address

Firstmarblehead.com collects IP addresses for the purposes of system administration, to generate aggregate information, and to audit the use of our site. When you request pages from firstmarblehead.com, our servers log your IP address. We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of use of the web site or to protect our service, site, customers or others.

Use of Cookies

FMD does not use cookies that collect any personally identifiable information.

3. ACCESS / PARTICIPATION

You may access the data collected by FMD about you by sending a request to the address listed below. If you believe that an error has been made in the accuracy of the data collected from you, FMD will correct such error upon adequate verification of the error and the identity of the person seeking the correction. If you wish to access, remove or correct any personally identifying data you have supplied to FMD you may do so either by:

  • sending an e-mail request to support@firstmarblehead.com; or
  • sending a letter via the U.S. Mail to:
  • Manager of Website Development
  • The First Marblehead Corporation
  • One Cabot Road, Suite 200
  • Medford, MA 02155

Please understand that in order to protect your privacy and security, we may also need to take reasonable steps to verify your identity before granting access or making corrections.

4. INTEGRITY / SECURITY OF THE DATA COLLECTED

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, FMD has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. ENFORCEMENT/REDRESS

If for some reason you believe that FMD has not adhered to its privacy policy, please notify us by either of the methods set forth above. FMD will do its best to respond to your concerns and, when appropriate, take steps to correct a problem.

Your Acceptance of These Terms

By using this web site, you signify your assent to this policy statement regarding online privacy. You should also review our standard terms and conditions of use. Among other items the standard terms and conditions of use contain provisions regarding the ownership of comments and other submissions you may make to FMD through the web site. If you do not agree to this policy statement as well as the terms and conditions of use, then please do not use our web site. Your continued use of the firstmarblehead.com web site following the posting of changes to this policy statement or the terms and conditions of use will mean you accept those changes. If you have any questions about this policy statement, the terms and conditions of use, the practices of this web site, or your dealings with FMD, you may contact us at the address given above.